Privacy Policy

This Privacy Policy applies to the services of Claire & Marie Vancouver. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and confidential manner.

By using our website and services, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

When you interact with our website, place an order, or create an account, we may collect the following personal information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • IP address and device information
  • Website activity and browsing behavior

We only collect data that is necessary to provide you with the best possible shopping experience.


2. How We Use Your Information

Your personal data is used for the following purposes:

  • To process and deliver your orders efficiently
  • To provide customer support and respond to inquiries
  • To send order updates and important service information
  • To improve our website, services, and user experience
  • To prevent fraud and ensure secure transactions

We aim to use your data responsibly and only where necessary.


3. Sharing of Information

We do not sell your personal data to third parties.

Your information may only be shared with trusted partners when necessary, such as:

  • Payment service providers
  • Shipping and logistics partners
  • IT and website service providers

We may also disclose information if required by law or legal obligation.


4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.

Once your data is no longer needed, it will be securely deleted or anonymized.


5. Cookies

Our website uses cookies to enhance your browsing experience. These cookies help us:

  • Improve website functionality
  • Analyze visitor behavior
  • Personalize marketing and content

You can manage or disable cookies at any time through your browser settings.


6. Your Rights

You have full control over your personal data. You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data
  • Object to data processing
  • Request data portability

To exercise any of these rights, please contact us at:
info@claire-marie.com


7. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

All sensitive information is processed through secure systems and trusted providers.


8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company Name: Claire & Marie Vancouver
Email: info@claire-marie.com